Why Does My Computer Keep Freezing Without Showing Errors

by Rod Dunne on February 21, 2011

in Articles, Performance

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If you’re wondering why does my computer keep freezing without showing errors then the simple fact is that error codes could be getting logged, but never make it to your monitor. In this post I’ll show you some of the tools to use for locating error messages and how they can then be used to troubleshoot the root cause of the problem.

Finding log entries for an error

Computer freezing issues are some of the more difficult PC repair issues to resolve. This is principally due to the fact that you do not see an error code or message popped up on the screen. Usually when this happens you can simply research the code on the web to locate what application or workaround will work.

The simple fact is that the Windows operating system is constantly tracking different applications on the system and keeping a log of all their events. The program used to do this is the event viewer log [start menu/run program/type in eventvwr].

This a very handy utility which not many users know about. It keeps date stamped messages relating to the operating system, device drivers and also your software applications.

Begin by locating those messages that were being displayed in the moments leading up to your computer freezing. You want to look for error codes or messages which indicate what application or hardware component started to fail.

Identify problematic programs

If you are in luck then a specific program is indicated and you can check the manufacturer’s website to see what the error code means. Hopefully there are customer support tickets or user forum entries which detail how to work around/repair the problem.

If the issue or error message in the log file appears the more general then try doing a broader search online, including the Microsoft knowledge base, to try and resolve the issue.

So, the next time anyone asks you why does my computer keep freezing without displaying errors then you can simply show them the event viewer log to help them to help themselves.

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