Crash PC Computers | Top 7 Issues And Solutions

by Rod Dunne on November 16, 2010

in Articles, Performance

Crash PC Computers - Top 7 Issues And Solutions To A Computer Crash
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There is a huge variety of hardware and software issues that can crash PC machines. Unfortunately, you rarely get an indication (e.g. an error message or exception code) to guide you towards what the root issue actually is. In this article, we’ll take a look at the types of PC maintenance software and troubleshooting checks you can make in order to identify and repair a PC crash.

The following causes and solutions to PC crashes can be attempted in any order you wish, although running the virus check would be a very good starting point.

  1. Viruses: It only takes one adware, malware, Trojan virus, etc to be present on your PC to cause damage and corruption to the operating system programs and registry file. Run an anti-virus scan of the full drive using an up-to-date anti-virus application. If you find your PC keeps crashing or the anti-virus program cannot be run (i.e. the virus is stopping it) then run the scan when Windows is in safe mode (accessed by hitting the F8 key as Windows reboots). These applications may even repair DLL errors if viruses have corrupted DLL references in the registry.
  2. Registry corruption: The Windows registry contains configuration data for all OS programs and third-party applications and can easily develop faults as result of program changes and viruses that lead to PC crashes. Use a registry cleaner (e.g. Registry Easy) to automate the process of repairing faults and optimizing registry key settings.
  3. Application faults: If the issue occurs when running one specific program then you can at least focus your attentions on this application. Check for updates to the program which may overwrite DLL files/registry settings that have become faulty. Do a search for customer support tickets or user forum posts mentioning the same PC crash symptoms (and therefore may suggest solutions).
  4. Hardware/peripherals: Hardware components can lead to operating system problems and crashes if there are hardware conflicts or device driver issues. Open the Device Manager utility to see if Windows has identified any problems with your PC peripherals or hardware components. The Troubleshooting Wizard in this utility is quite good for helping resolve hardware faults may help guide you to the root cause of the computer crash.
  5. Power management settings: The BIOS menu contains power management options which can potentially constrain the amount of power being provided to the OS at crucial times. Try disabling these power settings (just temporarily) to test out if they are possibly affecting the operating system performance.
  6. Bad sectors: Most modern hard drives are quite resilient and don’t develop faults too often. However, they may develop bad sectors as a result of internal damage or problems with the disk drive’s components (e.g. misaligned read/write heads). This would be a common cause of why a PC keeps crashing repeatedly in spite of all the repairs, scans and changes that you make. Try running the disks checking utility supplied with Windows (accessed via the properties section for each hard drive partition) to identify and attempt to repair bad sectors.
  7. BIOS settings: Many users will attempt to change the BIOS settings to optimize memory usage, memory prioritization, etc. Check your BIOS settings against the motherboard’s documentation to see if any of the existing settings are too strict/extreme or try using default settings. These settings can crash PC computers if your hardware/software is unable to support the changes that were made or if you have made changes to the PC (e.g. adding peripherals/installing power-hungry software) that make the existing BIOS settings untenable.

Each of these problems can crash PC machines even when they are relatively new (e.g. viruses can attack computers of any age). If the associated solutions above fail to stop the computer crash happening for you then it would be worth running an online PC repair scan (e.g. Reimage, see below) or calling upon the services of a PC support technician to use their specialist PC maintenance software to troubleshoot the hardware/software fault on your PC.

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